Refund policy
Returns
We accept returns within 14 days of delivery. Items must be unused, unworn, and in original packaging with tags attached.
Non-Returnable Items
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Sale items
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Personal care products
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Customized products
How to Return
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Email us at contact@emondsline.store with your order number and reason.
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Ship the item back to the address we provide.
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Once received and inspected, we’ll notify you about your refund or exchange.
Refunds
Refunds are processed to the original payment method within 5-10 business days. Shipping costs are non-refundable.
Exchanges
Exchanges are allowed for size/color changes, subject to availability.
Damaged or Incorrect Items
If you receive a defective or incorrect product, email us within 48 hours with photos. We’ll arrange a free replacement or refund.